Items can be returned within 30 days of receipt for a full refund including original postage costs. If the item is faulty then please contact us first so we can resolve the problem without additional cost to you otherwise no reason is required just send us the return request. Item must be in a resellable condition and buyer is responsible for return costs. Please include your details when returning the item and our processing time will not affect your right to a refund. We reserve the right to charge a restocking fee on a case by case basis We are an established family run business which specialises in providing excellent quality phone accessories for the latest and even hard to find phones and electronic devices. We have over 20 years of business experience which we have used to build rel.